Please note the Duplicator support team does not support issues with sites that run PHP 5.2. Many plugin and theme authors are no longer supporting PHP 5.2 and trying to use it can result in site wide problems and compatibility warnings and errors. The PHP end of life for PHP 5.2 was in January of 2011 and is not recommended for use. If you're using PHP 5.2 we strongly recommend having your host upgrade to a newer more stable, secure and widely supported version. Older version of Duplicator allow for PHP 5.2.17+ to be used however the Duplicator team no longer officially supports it. Duplicator recommends using PHP 7.0+ or higher when possible.įor Duplicator Pro users that still need support for PHP 5.2 please submit a help ticket to get a compatible version of the plugin.ğor Duplicator Lite see Previous Versions Section (bottom of page) on the website. Duplicator Pro/Lite currently require PHP 5.3.8+ and has currently been tested with the latest versions of PHP 8. The table below shows Duplicator PHP support levels. How to handle install/update issues with the plugin?
Open a FTP Client - OR - goto to your hosts control panel (cPanel) file manager.Note: Be sure the plugin does not have any active schedules or builds running when trying to remove.After the plugin is deactivated then click Delete.Goto Plugins ❯ Duplicator Pro ❯ click Deactivate.
The manual install process should be completed.Open your WordPress Admin ❯ Plugins ❯ Activate Duplicator Pro/Lite.Note: The files duplicator.php and duplicator-pro.php and the other plugin zip content should be at the root of the directories in Step 4. /public_html/my_site/wp-content/plugins/ duplicator-pro/Ĭopy the extracted contents of the zip file from step 2 to the new plugin directory just created./public_html/my_site/wp-content/plugins/ duplicator/.
Contact your hosting provider or server admin for the exact path if you are unable to locate it.
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